VoiceReallyMatters.com

A layperson’s exploration of all things voice

April 16, 2020

Free “Curbside Service” Chatbot for Small Businesses

As noted in the Voicebot.ai article, the “Rain” agency has set up a free chatbot that faciliates the ability of small businesses to offer curbside service. Here’s an excerpt:

Curbie is relatively straightforward for businesses to set up. They register a phone number for the chatbot that customers can text when they arrive, then set up customized responses based on their location and what they want to tell the customers. RAIN has templates for ways to inform customers what they should text, whether its the parking stall they are in or what their car looks like so that the store can locate them when they arrive. RAIN is offering Curbie for free to any business that wants to sign up as a way of helping them without adding to their financial burden.